Privacy Policy

At Crystal Shares, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services. By accessing our platform, you agree to the terms outlined below.

1. Information We Collect

We may collect the following information when you use our services:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Date of birth

  • Government-issued ID (for verification)

  • Payment/banking details

Non-Personal Information

  • IP address

  • Browser type & device information

  • Cookies & usage data

2. How We Use Your Information

We use collected data to:
✅ Verify your identity (KYC/AML compliance)
✅ Process transactions & investments
✅ Improve our services & customer support
✅ Send updates, promotions, or security alerts (you can opt out)
✅ Prevent fraud & unauthorized access

3. Data Sharing & Disclosure

We do not sell your personal information. However, we may share it with:

  • Payment processors & financial institutions (to complete transactions)

  • Legal authorities (if required by law)

  • Trusted third-party service providers (for security, analytics, or customer support)

4. Data Security

We implement industry-standard measures to protect your data, including:

  • SSL encryption

  • Secure servers

  • Limited employee access

  • Regular security audits

5. Cookies & Tracking Technologies

We use cookies to:

  • Enhance user experience

  • Analyze website traffic

  • Remember preferences

You can disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Opt out of marketing communications

  • Request data portability

  • Lodge a complaint with a regulatory authority

To exercise these rights, contact us at [support@crystalshares.com].

7. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on our website with a revised "Last Updated" date.

Contact Us

For privacy-related questions, contact:
📧 Email: [admin@crystal-shares.com]
🌐 Website: [www.crystal-shares.com]